Social listening for PR teams
You read the shift,
not just the post count.
Across every major platform, Agility tracks unlimited keywords, handles, and hashtags and reads the sentiment behind them — so you know which way the conversation is moving, not only how loud it got.
What you’re accountable for
The narrative, the numbers, and the voices moving both
Social listening earns its keep when it changes a decision. These are the three decisions it feeds.
Know how the conversation is trending
Track unlimited keywords, topics, handles, and hashtags across all major platforms, with AI-driven trend and sentiment analysis reading the shift — not just counting the posts.
Find the voices that move perception
Powerful filters pinpoint the influential accounts and posts most likely to shape how your brand is seen — so engagement is targeted, not scattershot.
Benchmark against the competition
Share of voice, impression counts, and sentiment breakdowns show where you stand in the category conversation — evidence for strategy, not vibes.
How it maps to your week
From morning scroll to stakeholder report
Set up without a specialist
Create social topics through intuitive, guided search — no account manager required, no query language to learn.
Proactive alerts
Automated alerts on critical posts and emerging trends, so opportunities and problems reach you promptly — not in next week’s report.
Reports stakeholders read
Custom dashboards and exportable reports with the metrics that carry weight — share of voice, impressions, engagement, sentiment shifts — formatted for the people you answer to.
Connected to monitoring
Social Listening plugs directly into Agility’s media monitoring and reporting, so the social narrative and the press narrative live in one view, on one login.
Straight answers
The questions you’d ask in the demo
“I have monitoring with Agility. Do I need this too?”
Monitoring incorporates social, but its workflows center on traditional channels. Social Listening goes deeper into engagement and sentiment around conversations and individual posts — the full picture of what social is saying requires both.
“Which platforms are covered?”
All major social media platforms, with unlimited topic tracking across them.
“How technical is setup?”
Guided search builds social topics in minutes with minimal clicks. Free personalized training is included, and support runs across live chat, phone, and email.
“What does Social Listening cost?”
Packages are scoped to your tracking needs, with transparent pricing conversations. Speak to one of our experts for pricing details.
The numbers behind it
Proof, not promises
Limitless
topics tracked across major platforms
24/7
automated alerts on posts and trends
1
platform connecting social, monitoring, and reporting
0
account managers needed to build a search
Every number above is verifiable in a 30-minute demo.
One Platform
AI-native intelligence working across the all‑in‑one, enterprise‑grade PR platform.
Catch the turn. Shape the narrative.
A 30-minute walkthrough of listening, sentiment, and alerts — built around your brand’s conversation.